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Product Mastery Now with host Chad McAllister, PhD.
The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers.
About the Episode:
I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. This discussion is with Matt Phillips, whose session is titled “The Mindsets of Breakthrough Innovators.”
Matt shared that successful innovators and entrepreneurs think differently from other people. Further, the way they think can be learned. Using examples from Pixar, Google, Netflix and even ultramarathoners, we can learn the secrets to unlocking innovation as well. Matt will help us. He is the founder of Phillips & Co., a Chicago-based innovation strategy firm.
This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise, and experience power the most recognized and respected innovative companies in the world. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976 and contributing research and knowledge to our discipline for nearly 50 years. I have enjoyed being a member of PDMA for more than a decade, finding their resources and network very valuable. Learn more about them at PDMA.org.
Heather Anderson shares her journey from working at a digital marketing agency to becoming Vice President of Marketing and Operations at The Little Gym, and then transitioning to a VP role at Eulerity, a supplier of efficient marketing platforms. She underscores the importance of adaptability in franchising and marketing, especially during the pandemic, and stresses the need for brand consistency and creating a passionate customer base. Heather highlights the blurred lines between marketing and IT, the necessity of data management, and privacy concerns.
Discussing her move to Eulerity, Heather explains how the company’s AI-powered digital marketing platform helps businesses manage their digital presence and streamline operations, improving agility and reducing the need for outsourcing. Eulerity enhances strategic focus while optimizing media spend through machine learning, benefiting brands with multiple locations.
The rapid evolution of technology and consumer behavior, the importance of AI in marketing, and the challenges of brand clustering by private equity are also addressed. Heather talks too, about the consolidation of family-run businesses and the need to maintain their original culture and vision after acquisition. She emphasizes listening to franchisees and merging different business cultures. Finally, Heather touches on her involvement with the International Franchise Association and the Women’s Franchise Network, and the origin of Eulerity’s name, inspired by mathematician Leonard Euler, reflecting the company’s goal to simplify complexity. The conversation ends with a nod to future discussions with Heather to further explore her insights.
Meet Nolita Lewis, an executive leader with over 22 years of experience at GE. From being a first-generation college graduate with a fascination for planes to becoming a pioneer in the aerospace industry, she reflects on the challenges along the way and shares how her dedication and fearlessness have helped her break barriers and succeed in a field traditionally dominated by men. Hear about Nolita's experience of being the only woman in the room and what has motivated her to stay at GE for more than two decades. She also provides practical advice on building a network and the importance of intentional self-care. Tune in to learn more about Nolita's remarkable story and gain insights into building a successful career in STEM.
Nolita Lewis is currently the executive leader of the Materials Behavior and Operations department in Engineering Material Systems at GE Aerospace. Her passion for Aerospace, engineering and math bought her to GE and has kept her here for 20+ years. She is a first-generation college study born in Atlanta, Georgia. She has been married for 16 years and has two children. In the office, she is a proud member of the African American Forum, GE Women’s Network and serves as an ally for the GLBTA Alliance & Veterans Network.
Fairygodboss is proud to partner with GE Aerospace. Find a job there today!
Special Guest: Catherine Chabiron
Catherine Chabiron is an established expert in Lean management with a professional journey spanning over 40 years. Her expertise in Lean thinking has been largely shaped by her experiences within the automotive industry, where she has lived and breathed the Lean philosophy. Catherine is not only a Lean executive coach but also a renowned author. Her notable contribution, “Learning to Scale at Theodo Group: Growing a Fast and Resilient Company,” exemplifies her unique know-how and offers practical advice to leaders seeking growth without compromising on core values and employee engagement.
As companies expand, bureaucratic practices often disengage employees, making it difficult to maintain a healthy and fun culture. Individual roles can seem disconnected from the company’s larger challenges, eroding trust and job satisfaction. This issue is further exacerbated when employees are expected to execute tasks that seem meaningless or unrelated to major challenges, stripping away the fun and happiness in the workplace.
On this podcast, Catherine will share strategies to improve employee engagement in growing businesses. She’ll discuss the importance of rebuilding trust by simplifying tasks and promptly resolving employee issues. Moreover, she’ll explain how management can listen effectively, making employees feel valued by linking their roles to the company’s larger challenges, thereby transforming work into a more meaningful and fulfilling experience.
Join us as we discuss making employees feel valued.
Listen Live (Archive Available)
When it comes to addiction, can broken relationships be healed? Join us on Women Lead Radio as Susan Goodson, your host of Our Stories Matter, has a conversation with Julie Henry (https://www.instagram.com/5483julie/), self-employed caregiver, as they explore what can be done to help restore trust when relationships have been wounded and broken due to the results of addiction?
Thank you to our partner and show sponsor, Microsoft (www.microsoft.com)!
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You are not required to be represented by an attorney in an uncontested divorce. However, an attorney can help a couple in an uncontested divorce in many ways. An attorney can make an uncontested divorce go more smoothly, and less stressful, and even save you money in the long term. This episode is based on an article on the Indianapolis Divorce Lawyers Blog titled: Do You Need an Attorney For an Uncontested Divorce? Contact our Oklahoma City divorce lawyers at 855-805-0595 or schedule a consultation online to learn more.
Chad Tatton brings tremendous experience in using quality assurance to improve customer satisfaction, efficiency, effectiveness, time to proficiency, and sales in the contact center. During this conversation with host Bruce Belfiore, Chad will relay his experiences in helping organizations identify the right blend of people, processes, and automation to achieve improved outcomes.
Chad will include some “out of the box” approaches to automation and AI implementations of QA. He will also talk about approaches to improve the reliability and accuracy of automation by balancing technology, people, and processes.
Let me say a few words to introduce Chad Tatton to our audience, for those who don’t already know him. Chad is a 24-year contact center veteran and Founder and COO of Call Criteria, a Quality Assurance as a Service company. Chad is currently focused on helping clients fully exploit AI and automation for their QA needs.
I note that Chad owned and operated multiple contact centers before launching Call Criteria in 2012, so he has a lot of practical management experience.
His work with Call Criteria has included human resources to improve quality and customer outcomes, and, over the last few years, Call Criteria has extended its solution to include automation, speech analytics, and artificial intelligence.
He has a wealth of experience and insights to share with us today. So let’s dig in.
The journey with Vitiligo
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The Workplace Minute powered by H3 HR Advisors
Sponsored by Paychex - one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes - learn more at www.paychex.com/awia.
Hosts: Steve Boese
Welcome to the Workplace Minute powered by H3 HR Advisors. A short, quick version of the popular HR Happy Hour Podcast, where Steve Boese takes on topics on Human Resources, HR technology, work, and the workplace. And more.
In this episode Steve discusses how recent data shows that schedule and time flexibility increasingly matters more to employees than does work location flexibility.
To listen to the Workplace Minute powered by H3 HR Advisors - add the Workplace Minute by H3 HR Advisors skill to your Amazon Echo device's Flash Briefing or Daily News Update.
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